If your garage door opens or closes slowly, makes unusual grinding or clicking noises, fails to respond to the remote/control, or the door reverses unexpectedly, these may all point to a motor (or opener) issue rather than a simple spring or track fault.

It depends on the motor’s condition, the wear on gears/circuit board, and whether there’s sustained damage. In many cases a technician can replace faulty components, clean/adjust the system and restore functionality. However, if the motor is burnt out or safety features are compromised, a full replacement may be the safer option.

Typical motor repair or replacement can often be done in one service visit (a few hours), depending on parts availability and system complexity. While the motor is being serviced, the door may be unavailable or require manual operation.

Regular maintenance includes checking and cleaning the motor housing, ensuring proper lubrication of moving parts, inspecting and clearing the tracks, alignment of sensors, testing the auto-reverse function, and replacing worn remotes or wiring faults. Preventive checks help extend motor lifespan and reduce sudden failure risk.

During the service, a certified technician will inspect the opener unit, test electrical connections, evaluate gear/motor health, replace worn parts or full motor if needed, calibrate force settings and test safety features. A reputable company like Gates Express will typically provide a guarantee or warranty period on the repair or replacement work — always ask for the specifics before service.